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Retailers · E-commerce · Service businesses

Accept crypto payments in your business

Do you want to accept crypto from customers while keeping reliable business records? We help connect customer payments, invoices, conversions and fees with your accounting.

Your process may involve keeping crypto or converting receipts into euros. We start with how your business actually operates.

From the customer payment to your accounts

Accepting crypto should be understandable for the customer, manageable for your team and traceable in your accounts. A QR code is only the visible part of the process. Behind it, the sale, payment, fees and actual proceeds need to be connected.

SalePaymentSettlement or holdingAccounting

01

Choose between euro conversion and retaining the assets

Receive eurosThe provider converts the payment. The bank settlement is reconciled with the sale and fees.

Keep the assetsYour business also tracks holdings, transfers and later disposals.

Under one arrangement, the customer pays in crypto and a provider settles with your business in euros. Your records must explain the sale amount, conversion, commission and bank settlement. Under another, your business keeps the assets received and must also track holdings, transfers and later disposals. The payment solution and accounting scope should reflect this choice.

Start with your activity: physical retail, e-commerce or services; consumers or business customers; domestic or international sales. Currencies, networks, volumes, settlement timing and expected refunds complete the picture.

02

Examine what the payment solution actually supports

Look beyond the advertised fees at the features that affect daily operations: identifying each order, quote expiry, underpayments, confirmation times, refunds, settlement currency and export access. You also need to identify the entity you contract with and the terms governing its service.

  • For the customer: amount due, accepted asset and network, confirmation and a contact when something goes wrong.
  • For the team: a procedure for confirming the sale and dealing with an unrecognised payment.
  • For accounting: order or invoice reference, gross amount, fees, conversion and final settlement.

We help define the information required for accounting. Selecting and technically configuring the solution should be coordinated with the provider and, for e-commerce, the person responsible for maintaining your store.

03

Reconcile receipts, not just the bank balance

Illustrative example · Reconciling a sale
Customer invoice120 €

Documented fees2 €

=

Net settlement118 €

Fictional amounts: this is neither a provider’s price nor a VAT calculation.

A settlement may group several sales and deduct different commissions. You need to trace it back to gross customer receipts and explain the net amount credited. Refunds and adjustments are tracked separately to preserve a reliable view of revenue.

Illustrative example: a customer pays a €120 invoice. Under the agreed arrangement, the provider converts the payment and transfers €118 after €2 in fees. The records should connect the invoice, payment and documented fees. Recording only the €118 received does not fully describe the transaction. This example concerns reconciliation; VAT treatment depends on the underlying sale and cannot be inferred from these figures alone.

04

Plan for exceptions before the first sales

What happens if the customer pays after the quote expires, sends too little or uses a different network? Who handles a refund and how is its amount calculated? The provider’s contract and procedures should give practical answers. For accounting, retain the customer’s request, correspondence, amount refunded and associated fees.

Documented tests of normal and exceptional cases help assess the process before rollout. Our engagement may cover defining the required records and checking accounting reconciliation. Any real payment test must be arranged with you and your provider.

05

Connect payments, invoices and reporting obligations

A payment method does not replace your invoicing arrangements. The French reform distinguishes electronic invoicing and data reporting according to customers and transactions. For businesses in scope, receiving electronic invoices became mandatory on 1 September 2026; issuing them is phased between 2026 and 2027 according to business size. Crypto payments do not remove these obligations.

We examine how your tools connect the invoice, receipt and required data. Read our guide to electronic invoicing and crypto payments and the official DGFiP guidance, in French.

06

Establish monitoring suited to your volumes

The starting file brings together the sales process, provider terms, a sample export and reconciliation rules. Ongoing tracking can then cover sales, commissions, refunds, settlements and, if assets are retained, company accounts and wallets. Frequency and deliverables are defined in the engagement.

For assets kept in crypto, explore our corporate crypto accounting page. If the project also concerns cash beyond customer receipts, our holding company and treasury page examines structure and funding.

Questions before getting started

Must I keep the crypto received?

No. The payment arrangement can include conversion into euros. The choice affects your operational process and the records you need.

Does a blockchain transaction replace an invoice?

No. Payment evidence and invoicing serve different purposes. Invoice obligations still depend on the sale and the parties involved.

What about electronic invoicing?

Assess the rules and implementation timetable that apply to your company. Accepting crypto does not remove invoicing obligations.

Discuss your project

Tell us about your business, your entity and the transactions you are considering. Together, we will define the scope and the information needed.

Contact HODL Consulting →